BOOK YOUR STAY - MY SITE

TERMS AND CONDITIONS

Booking and cancellations
Terms are clear on your chosen on-line travel agency. You are advised to have your own insurance in case of cancellation.
A room can also be reserved by a phone call to 07824845186.
Group bookings and longer breaks are not subject to the terms and a phone call would be best.
I reserve the right to cancel a booking not less than 60 days from the arrival date without any liability for any expenses or consequential losses sustained by the guests. This will only be in unforeseen exceptional circumstances.

Data protection.
No information will be passed onto third parties. Credit and debit cards will only be stored for the purposes of taking legitimate payment for services provided.

Parking
Insurers stipulate that parking is at your own risk.
Guest can park their cars (but not book in) 2 hours prior to book in times if they wish to go for a local walk. Please let us know. Car parking is in allocated spaces.

Arrivals.
Please respect book-in times and if you are expected to be late, call for an approximate arrival time.
If your balance is to be paid on arrival this will be settled once you are comfortable along with registration. Note that the nearest cash dispensers are five miles away.

During the day.
Guests can use designated areas in the grounds on the top and lower field

Pets.
Pets are only welcome with a prior call about suitability. We have a small kennel in the garden available for dogs. Cleaning and removal of waste is essential by the owner, pets are not allowed indoors. Please have towels and blankets for large dogs and dogs are not allowed in the bedrooms for hygienic reasons

Grounds.
We hope you will enjoy our working garden with free range chickens, vegetables, greenhouses, orchard and sometimes other animals that might be behind electric fences. There will be parts of the garden to rest and relax if the weather is fine. This includes a yurt, cabin, gazebo and sunny terrace. Certain areas like the yurt can be privately booked for a fee.

Rooms
Please leave your shoes in the lower entrance lobby.
Both rooms are fire compliant and have smoke detectors. Smoking or vaping is not allowed within the house or bedrooms (outside in designated area is acceptable).
Windows need to be closed if you are going out as there are occasional strong winds on the hill.

Spillages or accidents need to be reported please.
No meals are allowed to be consumed within the bedrooms.
Longer staying guests (greater than 3 days) can ask for fresh towels if needed.
As we are a sustainable energy house we hope you will regulate room temperature with the radiator controls and not leave widows open.

Internet broadband is very fast and the TV is connected to the router.

Walkers and cyclists.
There is an area with a hose available for cleaning bikes.
There is an area to leave you cycles secure overnight but we take no responsibility for theft or damage.
If you have wet clothes we have a dehumidifier available for a small fee.
Walkers can leave muddy boots, gaiters and jackets in the boot room, please do not use your bedrooms for walking gear.

Local services
Petrol-5 miles, shops-3 miles, pubs with food-3 miles, hospital-5mile, cash machine-5miles. Please see the booklet in the lounge

Damage
We reserve the right to charge for any damage incurred and will amend prices and facilities at our discretion.

Checkout
Guest should be vacating the room by 10:00 having already settled the balance. Keys are to be left in the key keybox.
Any suggestions about your stay are appreciated either directly or in the comments book.